Encapsulated partnered with Kissflow to expand their App Store by developing industry-specific applications. These ready-made apps enabled vertical growth and gave enterprise clients plug-and-play workflow solutions tailored to their unique business needs.
Kissflow
Workflow Automation
9 months
4 Engineers (Low-Code App Development, Integrations, QA)
Kissflow is a leading low-code/no-code platform for workflow automation and digital transformation. Their platform empowers both business users and IT teams to design workflows, automate processes, and build custom applications with ease.
To strengthen its App Store offering, Kissflow sought to expand beyond general-purpose apps and provide industry-specific solutions. This would help enterprise customers adopt workflows faster while addressing unique sector challenges.
Encapsulated collaborated with Kissflow to design and build ready-made apps tailored for industries like aviation, logistics, and hospitality. These applications were developed for seamless deployment via the Kissflow App Store, accelerating adoption and enabling Kissflow’s vertical expansion strategy.
Pre-Built Business Apps
Faster Time-to-Market for Clients
Industries Covered with Vertical Solutions
As Kissflow scaled an App Store of industry-specific apps on its own low-code platform, they needed an augmented team to ship at velocity—and a feedback loop to evolve the platform whenever low-code limits were hit.
Delivering dozens of vertical apps fast while keeping UX consistency, reusable components, and QA quality required a factory-style process and shared design system.
Certain use cases needed capabilities beyond no-code blocks (server-side hooks, long-running jobs, advanced validations, custom widgets, offline/mobile). Gaps had to be identified and fed into platform roadmaps.
Vertical apps depended on ERPs/POS/legacy systems. Robust connectors with idempotency, retries, backoff, and observability were required beyond basic API calls.
Apps needed version control, environment promotion (dev/stage/prod), data migrations, tenant-level config, feature flags, and Marketplace-ready packaging.
Fine-grained RBAC, audit trails/PII controls, SSO (SAML/OIDC), rate limits, and usage telemetry for pricing/SLAs were essential to enterprise rollouts.
Encapsulated augmented Kissflow’s product engineering to scale vertical app development on their low-code platform, while surfacing gaps and building extensions to strengthen the platform itself.
Established a repeatable “app factory” process — reusable components, shared UI patterns, and QA playbooks — to ship dozens of industry apps at speed.
Identified limitations in low-code features and built extension modules (custom widgets, advanced validations, long-running jobs, offline/mobile components).
Delivered deep connectors for ERP, POS, and legacy systems with retries, observability, and security hardening for enterprise-grade reliability.
Introduced app version control, environment promotion (dev/stage/prod), and Marketplace-ready packaging for multi-tenant deployments.
Strengthened RBAC, audit logs, and compliance hooks while integrating SSO and telemetry to meet enterprise governance needs.
Fed real-world learnings back into Kissflow’s roadmap, shaping new low-code capabilities to expand what could be built natively.
Encapsulated enabled Kissflow to scale its App Store by building industry-specific applications while extending the low-code platform to cover enterprise use cases.
Industry-ready apps, deep integrations, and low-code extensions delivered at scale
A repeatable “factory” model delivered ready-to-use apps for aviation, logistics, and hospitality.
Pre-built connectors integrated Kissflow apps with ERPs, POS, and sector-specific platforms.
Custom widgets and advanced features filled low-code gaps, feeding back into the platform roadmap.
We combined Kissflow’s low-code platform with supporting tools and extensions to deliver industry-specific apps at scale, while ensuring integrations, governance, and quality.
If your organisation needs to deliver industry-specific apps faster, expand vertical offerings, or push the limits of low-code, we can help. Encapsulated augments your teams to accelerate app delivery while identifying platform gaps for long-term growth.
No commitment required • Free workflow automation consultation • Tailored solution proposal